Housing Authority

The Resident Services Department implements several programs, services and activities that strive to improve the quality of life for public housing residents. This is accomplished by reducing dependence on the welfare system and empowering residents to take control of their lives and neighborhoods. Services are available through referral and onsite at each public housing development.

Service Coordinators are available to assist residents with a wide variety of personal and community needs that allow residents to maintain self-sufficiency in their homes. The Service Coordinators work closely with Property Managers to:

• Identify Resident Goals
• Develop Strategies to Link Residents with Services and Overcome Barriers that Impede Access to Those Services
• Bring Services On-Site for High-Priority Resident Goals
• Monitor the Outcome of Services

Program Areas

• Youth Development Services
• Education and Self-Sufficiency
• Senior/Disabled Services
• Community Involvement, Education and Crime Prevention

Youth Development

Activities include:

• Mentoring
• Youth Advocacy
• Summer Lunch Program
• Sports and Recreation
• Teen Field Trips and Activities
• The Arts
• Environmental Learning
• Informal Education
• Life Skills Programs
• Support Groups
• Student Achievement Program
• Teen Employment and Training

Education and Self-Sufficiency

Resident Opportunity for Self-Sufficiency

The purpose of the program is to help families increase earned income, reduce or eliminate the need for welfare assistance, make progress toward achieving economic independence and housing self-sufficiency.

Through HACC Service Coordination, residents have access to:

• Employment Services for teens and adults
• Youth Transitions
• Job Development
• Education and Training
• Financial and Homeownership Education
• Individual Development Account Services
• On-Site Tutoring and Homework Help
• Information and Referral

Senior/Disabled Services

Self-Sufficiency Service Coordination helps improve living conditions and enables residents to age-in-place. Services include:

• On-Site Health and Wellness Activities such as Preventive Health Education, Nutrition Classes, and Exercise and Fitness opportunities
• On-Site Support Groups
• Information and Referral
• Creating and maintaining linkages to Social Services, Medicaid, Medicare, Food Stamps, Rehabilitative Services, Veterans Disability and In-Home Programs

Community

HACC encourages resident involvement through:

• Resident Advisory Board
• Neighborhood Associations
• Crime Prevention
• Community Gardening
• Community Education
• Community Food Banks
• Community Service Opportunities
• Quarterly Property Management Resident Meetings
• Housing Redevelopment Meetings

Contact and Partner Information

Housing Authority of Clackamas County

Jemila Hart
Resident Services Specialist
jemilahar@clackamas.us
503-702-1587

We work with landlords to ensure that housing opportunities are a good fit for our tenants.

We want to make sure that working with the Housing Authority and our tenants and clients is a good experience for all involved. Our services for landlords include annual free trainings on Fair Housing and Landlord Tenant Law, a newsletter and opportunities to communicate regularly with our staff regarding program rules and requirements.

To learn more about the Housing Choice Voucher Program visit HCV Landlord Resources. Don't fall for myth's about the program go to Myth-Busting for HCV Landlords.

Landlord Partnership Program

Receive guaranteed income and bonuses while helping our community! Clackamas County wants to partner with property owners to make more housing available for low-income renters. You will receive guaranteed rent from the Clackamas County Housing Authority, a $500 bonus for each unit leased, vacancy payments, additional funds for repairs, and more. Visit our webpage or email rlralandlord@clackamas.us to learn more. 

Free Education and Trainings

We offer free training opportunities for landlords and post invitations here and in our Landlord Newsletter.

Fair Housing for Landlords 
Wednesday, June 21, 10:00 a.m. – 12:00 p.m., on Zoom 
In this training, housing providers will learn about:

• Fair Housing Basics
• Who must comply
• Disability, reasonable accommodations, and modification
• Section 8 vouchers and other housing choice vouchers
• And more!

To register go to: https://us02web.zoom.us/webinar/register/WN_92Sgwmb_QOmG6QzWtQb5kg                
For questions, please email Shyle Ruder at sruder@fhco.org

Free OHCS Webinar on SB 282 and Emergency Rent Assistance                  
Included at this link are: Video recording of the presentation, powerpoint, summary, FAQ and social media slides. Visit Oregon Emergency Rental Assistance Program (OERAP) for more information about rent assistance or to submit an application.

We also recommend these online short courses:

• Video on New Limits to Rent Increases and No Cause Evictions in Oregon
• Oregon Housing Rights for Survivors of Domestic Violence, Sexual Assault or Stalking
• New Landlord Guide to Fair Housing Law

Damage Claims

If you are a landlord seeking recovery for damages made to a unit by a Section 8 tenant, you will need to contact the Housing Choice Landlord Guarantee Program run by the State.

News for Landlords

• HMSpal: Use this site for payments prior to July 31, 2022.
  • For payments after July 31, 2022, the Housing Authority converted to YARDI, where you need to go register and to see payments.
• Information for landlords about lead from FHCO.
• Rental Housing Journal Online 
• In an effort to keep Section 8 program landlords informed of updates, we issue a Landlord Newsletter:
  • September 2023
  • July 2021
  • May 2021
  • January 2021
  • November 2020
  • Summer 2019
  • Spring 2019

Mold and Lead

Mold

• Mold Guidance for Tenants and Landlords
• Directrices Relacionadas al Moho Para Arrendatarios Y Propietarios

Lead

In an informal survey of 500+ NW landlords representing 9,700+ rental units, it was found that:

• 25% don't know that HUD/EPA requires lead disclosure in all residential units built prior to 1978.
• 1% are not aware that HUD/EPA also requires disclosure prior to many repairs or renovations made to pre-1978 properties.
• 50% didn't know HUD/EPA requires that many repairs or renovations be done by a certified lead-safe contractor.
• 37% don't know it is been illegal to deny housing to a resident simply because there are children in the household under the federal Fair Housing Act — even in pre-1978 properties.

The NW survey was informative in a couple more ways:

• It uncovered confusion surrounding the two different HUD/EPA pamphlets. Only about a 1/3 knew there were two different brochures. To further confuse the matter, the newer Renovate Right pamphlet has been revised.
• It also indicated that 64% of landlords surveyed didn't know that a metro area nonprofit offers free "living lead safe" workshops. However, 83% indicated they planned to learn more about lead, reduce lead hazards, educate residents about lead, and/or inquire about a lead workshop.

Housing providers are required to know and comply with the federal lead disclosure and certification requirements. And, as recent cases demonstrate (see insert below), the penalties for non-compliance can be significant.

Information about renovations on pre-1978 housing regulated by OHA

Let the Leadline answer your lead questions at 503-988-4000.

Forms and Documents

• Landlord Handbook: A Guide to the Housing Choice Voucher Program
• W-9 - Request for Taxpayer Identification Number and Certification
• Direct Deposit Instructions
  • For payments after July 31, 2022: YARDI Direct Deposit
    We converted to a new software system, effective Aug.1, 2022, YARDI, and issued its first payments through the system. This means HMSPal will no longer show the payments starting Aug. 1. 
    To register, we have mailed letters with your properties unique registration code. You will use the unique code and go to our Landlord Portal Website to register.
    We strongly recommend you register as this portal will be the new and best way you can have access to:
    • Update your bank account information
    • View your Ledger.
    • View your unit inspection results.
• Direct Deposit Sign-Up/Change of Bank Form
• Direct Deposit Change of Owner Packet
• Direct Deposit Change of Property Management Packet
• Agent Authorization Form
• Sample Housing Program Landlord/Tenant Lease Part A
• Sample Housing Program Landlord/ Tenant Lease Part B
• Sample Tenancy Addendum
• Sample Housing Assistance Payments Contract
• Sample Housing Quality Standards Inspection Form
• Brief Summary of Owner Info
• Lead Paint Information Sheet
• Legal forms for landlords

All wait lists are currently CLOSED

The Housing Choice Voucher program (formerly known as Section 8) provides assistance to families that rent units in the private rental housing market. It is authorized by the Housing and Community Development Act of 1974, as amended. The Housing Choice Voucher Program can assist approximately 1,500 families in Clackamas County.

Report Household and Income Changes

Residents should use the Change Report form below to report any household changes to HACC. Please print and complete the form and return it to HACC within 7 days of any change in income, household composition, or contact information. Failure to report changes could lead to a loss of housing assistance.

Participant Eligibility

To qualify for the voucher program, the household income must not exceed HUD set standards, which is 50% of the area median income, for the specified number of family members. There is no asset limitation; however, income derived from assets is included in the annual income.

Income Limits

4/1/2025 
Median income for 4: $124,100

• Housing Choice Voucher Administrative Plan (Admin Plan)

Fair Market Rents and Payment Standards by Bedroom size:

Rental Assistance Programs

Calculating Your Utility Allowance

Notice: Section 242 of the 2014 Appropriations Act limits the utility allowance for a family to be the lower of: (1) The utility allowance amount for the family unit size; or (2) the utility allowance amount for the unit size of the unit rented by the family. The Utility Allowances are as follows:

• 2025 Clackamas County Voucher Utility Rates
• 2024 Clackamas County Voucher Utility Rates

If you have further questions regarding our utility allowances, you may contact HACCIntakes@clackamas.us.

Reasonable Accommodation Requests

HACC will provide "reasonable accommodations" to applicants and participants of HACC's Housing Choice Voucher Program. A reasonable accommodation is some modification or change HACC can make to its policies or procedures that will assist an otherwise eligible person with a disability to attain equal participation in HACC's programs.

To make a Reasonable Accommodation request, complete and submit the Request for a Reasonable Accommodation form.

Porting

If you want to move to Clackamas County, we are currently not absorbing porting clients. We are billing your original Housing Authority. We will be unable to assist you until your current Housing Authority has sent your paperwork to:

Housing Authority of Clackamas County
ATTN: Sarah Kolar-Philipp, Port Specialist
PO Box 1510
Oregon City, OR 97045
Email: haccintakes@clackamas.us

Or fax to 503-655-8676

Public Housing | Rental Assistance | Income Limits | Homeless Assistance

HUD Affordable Apartment Search Tool

Low-Rent Public Housing (LRPH)

HACC owns and operates 565 low-rent public housing units. These units house a mix of families, elderly persons and persons with disabilities. HACC has three housing "parks". Two are located in Oregon City and one in Milwaukie. The two in Oregon City include a 100 unit housing park called Oregon City View Manor and a 99-unit housing park called Clackamas Heights. The third park in Milwaukie known as Hillside Park consists of 100 units of housing. Additionally, HACC owns another 166 units which are scattered throughout the County and a 100-unit nine-story highrise located within Milwaukie's Hillside Park, referred to as Hillside Manor, is exclusively for the elderly and persons with disabilities.

Most of HACC's low-rent public housing units are duplexes and single-family dwellings with front and back yards. The units range in size from one to four bedrooms. Lawns are well established and HACC maintains the grounds to neighborhood standards.

Programs for residents include a Head Start center, a Career and Learning Center, sports and recreation activities, entrepreneurial experience, cross-age mentorship, crime prevention, summer day camp, and service coordination for families including seniors, disabled and non-English speaking people. HACC also provides an array of federally funded ancillary programs and services to assist public housing residents in achieving self-sufficiency. HACC's resident services are nationally recognized.

• A quarterly newsletter that is delivered to all public housing units provides information of upcoming events and services.
• A "Resident Association" in each public housing park meets periodically to discuss issues that affect park residents and to plan events and activities that promote a sense of community.
• Information & referral services help residents locate needed services.

Public Housing Residents

Public Housing Resident Services Information

To qualify for public housing, the household income must not exceed HUD set standards, which is 80% of the area median income, based on the specified number of family members.

Rent is based upon income. Tenants pay 30% of their adjusted gross income for rent and utilities. Included with the rent, the Housing Authority pays for water, sewer and trash collection. There is no asset limitation; however, income derived from assets is included in the annual income.

The demand for low-rent public housing is high. The current waiting time for available units ranges from 18 to 24 months. Applications are filed in chronological order by date and time of receipt and unit size needs.

Low-rent Public Housing Portfolio

The Housing Authority currently owns, maintains and manages 566 units of low-rent public housing.

Oregon City View Manor
200 Longview Way
Oregon City
This 100-unit low-rent public housing park for families consists of one- to four-bedroom units. It was constructed in 1962 and modernized in 1987-88. A new Headstart Center was completed in 1996.

Clackamas Heights
South A - D Street
Oregon City
This 99-unit low-rent public housing park for families was constructed in 1938 and consists of single family dwellings and duplexes. It was the first public housing project in Oregon.

Hillside Park
SE 32nd Ave & Hillside Street
Milwaukie
This 100-unit low-rent public housing park for families was constructed in 1942.

Hillside Manor
2889 SE Hillside Street
Milwaukie
This 100-unit low-rent public housing project for senior citizens and persons with disabilities was constructed in 1970. The nine-story highrise remains Clackamas County's tallest building.

Scattered Sites
Countywide

The Housing Authority also owns, manages, maintains and provides services to 166 units of low rent public housing known as "scattered sites". As the name implies, these one- two-, three- and four-unit projects are scattered around the county. They primarily consist of units large enough to house families. Some of the units were acquired; others were constructed as turn-key projects.

Rental Assistance Programs

Housing Choice Voucher Program (Tenant-Based)

This program provides assistance to families that rent units in the private rental housing market. It is authorized by the Housing and Community Development Act of 1974, as amended. The Housing Choice Voucher Program can assist approximately 1,500 families.

Program Participant Eligibility

To qualify for the Voucher program, the household income must not exceed HUD set standards, which is 50% of the area median income, for the specified number of family members. There is no asset limitation; however, income derived from assets is included in the annual income.

Once the Housing Authority issues a Housing Voucher, the family then finds its own rental unit. To be eligible, a unit must:

• Be located within Clackamas County;
• Meet housing quality standards; and
• Have a rent amount that is within the limits/standards of the program.

Tenant rent is based upon income. Tenants pay 30-40% of their adjusted gross income for rent and utilities depending on the rent cost of the unit. The Housing Authority pays the difference between the family's portion of rent and the contract rent to the owner.

Applications are filed in chronological order by date and time of receipt. Tenants are selected on a first-come, first-served basis from the wait list.

HACC also runs a federally funded Family Self Sufficiency Program for qualified Housing Choice Voucher residents.

Housing the Homeless

Transitional Housing

The Housing Authority's Transitional Housing Program is designed to:

• House homeless families with children;
• Coordinate the provision of necessary social services; and
• Enable the family to achieve and sustain self-sufficiency and independent living within a supportive environment.

The Transitional Housing program is operated in an apartment complex that was acquired in 1990 with a HUD Supported Housing Program Grant. It consists of nine two-bedroom apartments, one of which is reserved for the on-site manager.

The HUD grant also provides funding for operations and supportive services. The program is a collaborative effort between the Housing Authority and Clackamas County Social Services Division in cooperation with the county's only two emergency shelters -- The Annie Ross House and Clackamas Women's Services. Other community agencies and organizations provide essential supportive services to families in the program.

The Transitional Housing Program is a very limited resource. Therefore, residency is limited to families that are realistically capable of achieving self-sufficiency within the maximum two-year stay. Families in the program are expected to seek and obtain permanent housing in accordance with a case management plan that is mutually agreed upon by the family and the case manager. To be considered for the program the family must:

• Be nominated by either Clackamas Women's Shelter or Annie Ross House;
• Meet the HUD definition of homeless; and
• Agree to work with the case manager to achieve self-sufficiency.

Residents of the program pay rents in accordance with federal regulations relating to the Supportive Housing Program.

Preserving Affordable Housing

"Affordable housing" or "work force housing" is designed to meet the needs of low- and moderate-income working people.

HACC's Affordable Housing Preservation Program preserves the long-term affordability of existing multi-family rental units. Under the program, HACC acquires large multi-family housing projects. Eligible properties must be in good structural condition and well located within Clackamas County to meet the needs of working families. Because the primary financing for acquisition comes from tax-exempt bonds issued by the Housing Authority and backed by project revenues, the project must also meet a series of financial criteria. A goal of the program is to achieve rents that are 10% to 20% below market rents within five to 10 years of HACC ownership.

Most of the Housing Authority's 297 units of affordable housing are in multi-family housing complexes. The Housing Authority uses a variety of management and maintenance arrangements to ensure efficient operations.

Affordable Housing Portfolio

Easton Ridge
9009 SE Causey
Clackamas
HACC acquired this 264-unit multi-family rental complex in 1996 as part of its Affordable Housing Preservation Program. HACC contracts out management and maintenance.

Arbor Terrace
127 N Cole Avenue
Molalla
Working with Community and Shelter Assistance (CASA), HACC developed this 25-unit multi-family rental housing complex for farm workers and their families. A resident manager resides in one unit. HACC contracts with a professional management company to provide management and maintenance. Qualified applicants can apply to get on the waitlist for these units as they come available, please contact the Resident Manager at 503-829-5890.

Local Projects
Countywide
HACC also owns, maintains and/or manages four smaller multi-family rental projects that have a total of 8 units. Known as "local projects", these units are located in Oregon City and Gladstone.

As the housing affordability issue grips the region, Clackamas County is taking proactive steps to address the issue head-on.

We have an aging infrastructure within our public housing community, ever-increasing numbers of families on housing waitlists and a dwindling source of federal funds that hinder our ability to house seniors, disabled persons and working families who make 80 percent or less of the area's median income.

We feel the most responsible way to address the crisis is to act immediately to find solutions, not to maintain a worsening status quo. Our immediate goal is to create 1,000 affordable housing units in the county by 2022. In the next 10 years, we plan to create nearly 1,800 affordable housing units.

Notices

• Oregon City View Manor resident letter
• Carta del residente de Oregon City View Manor - Español
• Oregon City View Усадьба-резидентное письмо - Русский

Our Commitment

As the Housing Authority of Clackamas County, we are committed to serving our most vulnerable residents, including the homeless, seniors, disabled and residents with extremely low incomes (30 percent of the area median income and below).

Oregon City View Manor

Owned and operated by the Housing Authority of Clackamas County, Oregon City View Manor is a public housing community of 100 homes located on Holcomb Boulevard in Oregon City. The need for affordable housing in our county is great. Currently, we have more than 900 families on the waitlist who wait three to five years to move into these homes.

Oregon City View Manor consists of aging housing with severe capital improvement needs. We no longer receive enough money from the federal government to maintain the homes at the level of service they require. In fact, to maintain all of the county's public housing units, it costs approximately $2.2 million annually. HUD provides less than half of that -- about $800,000 -- to cover those expenses.

We are seeking permission from the US Department of Housing and Urban Development (HUD) to sell Oregon City View Manor and relocate the 100 families who live there.

This sale will enable us to develop approximately 800 affordable homes that will assist up to 2,400 low-income people by 2027.

Our Plan

We plan to redevelop affordable housing throughout the county -- both on land we own and land we purchase. Priority will be given to areas that are close to public transportation, employment, quality schools, grocery stores and other services. As part of the application to HUD, we will be submitting a detailed plan to replace the 100 homes at Oregon City View Manor.

How we're caring for residents who are being relocated

Every household at Oregon City View Manor will receive a Tenant Protection Voucher. These are new HUD vouchers that will not require tenants to be put on a waitlist.

In addition to the voucher, every family will receive the following relocation assistance:

• Individual interviews and relocation plans developed for each household matching the needs and preferences of residents
• Identification of at least three replacement homes for each displaced household, to be rented with the assistance of a voucher
• Assistance to complete all applications, screening documents, and other move-in requirements for the replacement home
• Coordination of professional packing, moving and transportation services

The Housing Authority will provide the following services in addition to the Relocation Consultant:

• Coordination and issuance of a permanent voucher for the replacement home
• Payment of all deposits and fees required for move in at the replacement home
• Payment of all movers, packers, and other assistance required for physically moving residents into their replacement home
• 42 months of rental difference payment if there is a discrepancy between
• current Public Housing rent and rent under the voucher for the replacement home.

We are committed to ensuring every Oregon City View Manor family is successfully housed. We need your support of our application, which will help us bring 1,000 new homes to the low-income people of Clackamas County.

Open Bids and RFPs

There are no open bids or RFPs at this time.

Closed Bids and RFPs

Review Documents

You can review bid and RFP documents during normal business hours at our administrative office, located at 13930 S. Gain St., Oregon City, OR 97045-0510. The cost for reproduction of allowable documents is 25 cents per page.

You're choosing more than a home. You're also choosing:

• Neighbors
• Schools, stores and a neighborhood
• How much time and money you spend on transportation

Make the most of this opportunity. Watch this short video:

Your mobility toolkit can help you decide on costs and location:

• Make sure the home is right for you.
• Consider transportation costs.
• Transportation Cost Worksheet (pdf)
• Using Walkscore Apartment Finder (pdf)

Additional Resources:

• Walk Score Apartment Finder
• Padmapper
• GoSection8

Remember, you may have challenges, but you also have choices. Consider your transportation options and costs before you move.

В жилых комплексах «Oregon City View Manor» (OCVM) и «Clackamas Heights» (CH) предлагаются квартиры с 1, 2, 3 и 4 спальнями

Адрес: 200 Longview Way или South A-D Street, Oregon City, OR 97045
Эти комплексы государственного жилья состоят из отдельных или спаренных домов. Жилой комплекс OCVM состоит из 100 квартир, 2 детских площадок, баскетбольной площадки и помещения, используемого администрацией программы развития детей раннего возраста «Head Start». 
Жилой комплекс CH был построен в 1938 году и состоит из 99 квартир, 1 детской площадки и 1 баскетбольной площадки.
Информации об общественном транспорте: посетите сайт Trimet.org или позвоните по тел. 238-ride 
Учебные заведения, расположенные рядом с жилыми комплексами в Орегон Сити «Oregon City View Manor» и «Clackamas Heights»: свяжитесь с администрацией местного школьного округа

Список квартир с 1-ой и 2-мя спальнями в жилом комплексе «Hillside Manor»

Адрес: 2889 SE Hillside Ct, Milwaukie, OR 97222
Жилой комплекс «Hillside Manor» представляет собой 9-ти этажный дом, состоящий из 96 квартир с 1-ой спальней и 4х 2х спальных квартир, оборудованными в соответствии с Законом для жильцов с ограниченными возможностями здоровья (ADA). Жилой комплекс оборудован лифтом, общественные огороды, услуги прачечной, комнаты для встреч и расположенной неподалёку детской площадки. 
Информации об общественном транспорте: посетите сайт Trimet.org или позвоните по тел. 238-ride.
Учебные заведения, находящиеся рядом с жилым комплексом «Hillside Manor»: свяжитесь с администрацией местного школьного округа для получения информации об учебных заведениях

Список квартир с 1-ой и 2-мя спальнями в жилом комплексе «Hillside Park»

Адрес: Улицы A, B, C, или D Street, Milwaukie, OR 97222
В центре посёлка «Hillside Park» расположен жилой комплекс «Hillside Manor», который состоит из 100 квартир на с 1-ой и 2-мя спальнями. На территории жилого комплекса расположены комната для встреч, детская площадка и прачечная.
Информации об общественном транспорте: посетите сайт Trimet.org или позвоните по тел. 238-ride. 
Учебные заведения, расположенные рядом с жилым районом «Hillside Park»: свяжитесь с администрацией местного школьного округа, чтобы получить информацию об учебных заведениях

СПИСОК ЖИЛЬЯ В ЧАСТНОМ СЕКТОРЕ

Управление по обеспечению жильём округа Клакамас (HACC) является владельцем 145 домов, известных как «частный сектор». Как следует из названия эти квартиры с 2, 3 и 4 спальнями расположены по территории всего округа Клакамас и состоят из отдельных домов на одну семью или дуплексов. Списки на получение жилья в частном секторе разделены на группы согласно их месторасположению:

Список жилья с 2, 3 и 4 спальнями в Орегон Сити/Биверкрик 
Список жилья с 3 и 4 спальнями в городе Глэдстон/Милваки (почтовый индекс 97267)
Список жилья с 3-мя спальнями на юго-западе Портланда/городе Вилсонвилл/городе Вэст Лынн
Список жилья с 3 и 4 спальнями в городе Эстакада/Сэнди 
Список с 3 и 4 спальнями в округе Клакамас/на юго-востоке Портланда/городе Милваки (почтовый индекс 97222)

Информации об общественном транспорте: посетите сайт Trimet.org или позвоните по тел. 238-ride, чтобы уточнить маршруты и расписание
Учебные заведения, находящиеся рядом с отдельными единицами жилья: свяжитесь с администрацией местного школьного округа, чтобы получить информацию об учебных заведениях.

Do you have a question you do not see below? Please send an email to hacc@clackamas.us

• What types of programs does the Housing Authority of Clackamas County (HACC) have?
• How do the housing programs work?
• How do I qualify?
• How do I apply?
• How long is the wait?
• How do I check my status on the waiting list?
• How do I submit a change to my address if I am on the waiting list?
• Can I apply for all programs?
• Can I get help immediately if I already live where the landlord takes vouchers?
• Does HACC provide emergency housing?
• Does HACC serve victims of domestic violence?
• How is rent determined?
• How are the public housing units maintained?
• Is there a time limit on receiving public housing or a voucher subsidy?
• How do I submit a complaint or a concern regarding suspected fraud and/or other issues?

What types of programs does the Housing Authority of Clackamas County (HACC) have?
HACC has two main housing programs: Public Housing and Housing Choice Voucher. In addition to these two programs, HACC owns and operates one affordable housing complex (Easton Ridge Apartments - 264 units) and one Farm Labor Housing Complex (Arbor Terrace Apartments - 24 units). HACC owns and maintains multiple Special Needs units, but they are operated by outside sources (placement is not by the Housing Authority).

How do the housing programs work?
Public Housing and the Housing Choice Voucher Program maintain waiting lists. In general, once your name reaches the top of the waiting list, you will come to the office for an interview. Once screened, income eligibility is verified, and housing becomes available, you will have the opportunity to obtain housing. A lease and/or contract will be drawn up and signed. Rent is set at not less than 30% of your annual adjusted income.

How do I qualify?
HACC provides housing to families, the elderly and the disabled. In addition to the above criteria your household's total annual gross income must be under the program's income limits. Income Limits can be viewed on our website.

How do I apply?
Unfortunately, the wait lists are closed for Public Housing and the Housing Choice Voucher Program.

How long is the wait?
At this time, the wait can vary from 3 to 6 years for Public Housing and 7 or more years for a Voucher.

How do I check my status on the waiting list?
Visit Online Waitlist

How do I submit a change to my address if I am on the waiting list?
Submit your name and new address information by email to hacc@clackamas.us or by mail to HACC, PO BOX 1510, Oregon City, OR 97045. All updates submitted by email will receive a confirmation response.

Can I apply for all programs?
No, at this time all wait lists are closed.

Can I get help immediately if I already live where the landlord takes vouchers?
No, you still must go through the normal application process as other applicants do.

Does HACC provide emergency housing?
HACC does not have emergency housing. Housing is made available to those families on our wait list.

Does HACC serve victims of domestic violence?
HACC provides a waiting list preference to survivors/victims of domestic violence. A separate listing or coding is kept, identifying those on the waiting list who claim, and who are verified to be, eligible for this preference. 

How is rent determined?
Rent is based on your income. Tenants pay between 30-40% of their adjusted gross income (after eligible allowances) for rent & utilities.

How are the public housing units maintained?
The U.S. Department of Housing and Urban Development provides grant funds to help maintain Public Housing units.  As funds are approved and allocated for modernization, HACC upgrades housing units as needed.

Is there a time limit on receiving public housing or a voucher subsidy?
No.

How do I submit a complaint or a concern regarding suspected fraud and/or other issues?
Please send an email to: hacc@clackamas.us with information regarding your concern and your contact information.

New to Direct Deposit? Follow these steps to access your electronic payment detail.

1. Go to HMS PAL™

   Your screen will look like this:

   

2. Click on "Register"

   Your screen now looks like this:

   

3. Complete the boxes and then choose "Submit"

   HMS Pal will respond Registration Successful.

4. Return to the login page and enter your username and password then click on "Submit"

   You should see up to 18 months of electronic deposit history including the payment number, date and amount.

   On this screen you may choose to see Payment Details or change your Email Settings to recieve an email when an electronic payment is deposited.

   Common problems include using the same email account of more than one tax id number (or Social Security number) and discrepancies with the tax id/SS#.

   Contact customer support at support@hmsforweb.com for additional help.

   Please do not contact HACC for website assistance.