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The Resident Services Department implements several programs, services and activities that strive to improve the quality of life for public housing residents. This is accomplished by reducing dependence on the welfare system and empowering residents to take control of their lives and neighborhoods. Services are available through referral and onsite at each public housing development.
Service Coordinators are available to assist residents with a wide variety of personal and community needs that allow residents to maintain self-sufficiency in their homes. The Service Coordinators work closely with Property Managers to:
- Identify Resident Goals
- Develop Strategies to Link Residents with Services and Overcome Barriers that Impede Access to Those Services
- Bring Services On-Site for High-Priority Resident Goals
- Monitor the Outcome of Services
Program Areas
- Youth Development Services
- Education and Self-Sufficiency
- Senior/Disabled Services
- Community Involvement, Education and Crime Prevention
Youth Development
Activities include:
- Mentoring
- Youth Advocacy
- Summer Lunch Program
- Sports and Recreation
- Teen Field Trips and Activities
- The Arts
- Environmental Learning
- Informal Education
- Life Skills Programs
- Support Groups
- Student Achievement Program
- Teen Employment and Training
Education and Self-Sufficiency
Resident Opportunity for Self-Sufficiency
The purpose of the program is to help families increase earned income, reduce or eliminate the need for welfare assistance, make progress toward achieving economic independence and housing self-sufficiency.
Through HACC Service Coordination, residents have access to:
- Employment Services for teens and adults
- Youth Transitions
- Job Development
- Education and Training
- Financial and Homeownership Education
- Individual Development Account Services
- On-Site Tutoring and Homework Help
- Information and Referral
Senior/Disabled Services
Self-Sufficiency Service Coordination helps improve living conditions and enables residents to age-in-place. Services include:
- On-Site Health and Wellness Activities such as Preventive Health Education, Nutrition Classes, and Exercise and Fitness opportunities
- On-Site Support Groups
- Information and Referral
- Creating and maintaining linkages to Social Services, Medicaid, Medicare, Food Stamps, Rehabilitative Services, Veterans Disability and In-Home Programs
Community
HACC encourages resident involvement through:
- Resident Advisory Board
- Neighborhood Associations
- Crime Prevention
- Community Gardening
- Community Education
- Community Food Banks
- Community Service Opportunities
- Quarterly Property Management Resident Meetings
- Housing Redevelopment Meetings
Contact and Partner Information
Housing Authority of Clackamas County
Jemila Hart
Resident Services Specialist
jemilahar@clackamas.us
503-702-1587
