Social Services

Clackamas County offers many services for adults with Developmental Disabilities.Please call for more information about the services listed below.

Service Coordination (Case Management)

A service coordinator assists eligible adults with coordinating an individual support plan (ISP) or annual plan, facilitating referrals to services, and monitoring comprehensive services. Service Coordinators also provide consultation to providers and families and assure the appropriateness and quality of services.

Adults in Brokerage Services receive their case management services from their brokerage Personal Agent (see below).

Information and Referral

Service Coordinators help to identify and connect individuals to resources and/or services available in the community.

Residential Services

Residential programs provide services in neighborhood settings for individuals who require 24-hour care, supervision, support and training. Programs provide room and board as well as services such as monitoring of medical and health needs, behavior management, assistance with money management, and participation in community and leisure time activities.

Supported Living Services

Supported Living Services provide individualized support to adults living in their own homes, family homes, or their own apartments to increase their opportunity to be a part of — and participate in — the communities in which they live.

Employment and Alternatives to Employment

Employment and Alternatives to Employment Programs provide community based employment, training and support to adults living in 24-hour care who are 18 or older and no longer in school programs.

Transportation

Mobility training or transportation services may be provided to individuals when standard transportation sources are not available or cannot be accessed.

Crisis Services

Crisis services may be available for adults who are at risk of institutionalization. Services may include residential crisis placement, funding for additional supports in the existing service, training, technical assistance or other interventions.

Comprehensive In-Home Support Services

In-home comprehensive supports assist eligible adults to continue to live in their own homes or with family. Supports include assistance in determining individual needs including personal support services, assisting individuals to make informed decisions and monitoring to improve the quality of personal supports.

Services for Adults Not in Funded Services

Service Coordination is provided to eligible adults who are not in Brokerage, residential or other funded services. Service coordinators assist adults by developing an annual plan and providing information and referral services. Service coordinators may be able to assist individuals with accessing resources such as housing, medical and mental health supports, vocational supports, etc.

Support Services Brokerage

Brokerages contract with the State of Oregon to provide services to eligible individuals adults in their own or family home. A personal agent (PA) facilitates identification and coordination of needed supports through the development of a self-directed support plan. Examples of support might include budgeting, meal planning, job coaching, respite for caregivers, and community activities. Individuals enrolled in brokerage services do not have a services coordinator at Clackamas County.

Brokerages providing services in Clackamas County

Clackamas County offers many services that support active, independent living for persons with disabilities.

• Behavioral Health services
• Clackamas County Aging and Disability Resource Connection
• Developmental Disability services
• Energy Assistance (help with heating bills)
• Family Caregiver Support Program
• Housing Assistance
• Senior Companions
• Transportation Assistance

If you have questions about options for senior or disability needs, call the Clackamas County Aging and Disability Resource Connection at 503-650-5622. There is no charge for this service. You may also contact the Aging and Disability Resource Connection of Oregon page.

Hours of Operation: Monday – Thursday, 8:30 a.m. to 5:30 p.m.

If you need help with basic needs like food, housing, paying your heating bill or transportation, we may have a program for you.

• Aging and Disability Resource Connection of Oregon
  Basic needs — including food — for older adults and persons with disabilities
• Clackamas Health Centers
  Help with your health care needs.
• Clackamas Behavioral Health 
  Help with your mental health and addictions needs.

Clackamas County has many programs and services that help older adults and adults with disabilities live independent, healthy and well-connected lives. If you need help getting around, assistance with managing your medical needs and insurance, learning about volunteer opportunities, assistance with in-home care or family caregiver services, Clackamas County Social Services can connect you to the resources you need.

For more information, please call or email the Clackamas County Aging and Disability Resource Connection at 503-650-5622 or clackamasadrc@clackamas.us

You can also visit the Clackamas County Community Resource Guide online.

For a printed version of the guide please call the number above.

Senior Centers

Adult and Community Centers  are located throughout the county providing adults  60 and over with a place to socialize, take classes, have lunch and access services. The centers also provide transportation services.

Programs and Services

Area Agency on Aging (AAA)
The AAA is responsible for planning, coordinating and delivering services to older  adults. The AAA Advisory Council advises the AAA on programming and advocates for seniors. If you are interested in becoming an advocate for older adult issues, contact the AAA.
Phone: 503-655-8640

Clackamas Aging and Disability Resource Connection (ADRC)
If you need help getting around, assistance with managing your medical needs and insurance, learning about volunteer opportunities, or a connection to in-home care or family caregiver services, the ADRC can connect you to the help you need.
Phone: 503-650-5622
Email: clackamasadrc@clackamas.us

Adult Protective Services (APS)
Adult Protective Services investigates abuse allegations and provides protection from harm, neglect, abuse, and exploitation for persons aged 65 years and older, as well as persons with disabilities.
For more information call the confidential hotline at 971-673-6655 or 1-855-503-SAFE(7233)

Family Caregiver Support Program (FCSP)
The Family Caregiver Support Program helps nonpaid family caregivers who are seeking relief from the demands of caregiving by providing emotional support,  grants, educational classes, and information and access to other programs.
Phone: 503-650-5605 or email fcsp@clackamas.us

Legal Aid Services of Oregon
Legal Aid provides legal services to low-income older adults and adults with disabilities in the county.
Phone: 503-655-2518 or 1-800-228-6958

Transportation Programs
Clackamas County offers a range of programs to help older adults and adults with disabilities get to work, activities, medical appointments, or other transportation needs.
Phone: 503-655-8208
(Or contact your local senior center or public transportation provider.)

Medicaid
Medicaid Long-Term Care services are provided through the State of Oregon Department of Human Services (DHS). Medicaid offers long-term care services, including case management, in-home care, medical benefits and food stamps for eligible county residents.
Phone: 1-800-699-9075 or www.one.oregon.gov
Find your local DHS office.

Senior Citizens Council
The Senior Citizens Council provides, representative payee services, guardianship and conservatorship, and diversion and care monitoring programs for older adults and adults with disabilities.  
Phone: 503-657-1366

Senior Community Service Employment Program
The Senior Community Service Employment Program assists low income, unemployed individuals over the age of 55 with skill training and job search assistance. An enrollee is placed in a nonprofit or governmental worksite for up to 20 hours per week of skill training and paid a stipend equal to the state minimum wage.
Phone: 503-655-8840

Senior Companion Program (SCP)
The Senior Companion Program helps older adults and adults with disabilities stay independent by providing companionship and support. Support is provided by older adults who have low incomes   and who are no longer in the workforce and are able to provide assistance to seniors in need.
Phone: 503-655-8875

Senior Health Insurance Benefits Assistance (SHIBA)
The Senior Health Insurance Benefits Assistance program helps older adults and adults with disabilities understand their health insurance benefits. Volunteers and staff work one-on-one to increase new and existing Medicare beneficiaries' knowledge about benefits and billing issues; and provide assistance with the Medicare open enrollment process.
Phone: 503-655-8269

For Children and Adults with Developmental Disabilities

Personal Support Worker

Personal support workers help children and adults with intellectual or developmental disabilities who receive Medicaid in-home services through Oregon’s Office of Developmental Disabilities Services.

Resources for PSWs

• Agency contact information
• Becoming a personal support worker and credentials
• Employment verification
• Help entering and submitting timesheets
  • Process for entering and submitting timesheets
  • Denied or suspended claims
  • Relief care
• Issues with eXPRS
• Payment questions
• Payroll calendar
• Training and benefits
• Which agency does what?

Adult Foster Care

Children and adults with intellectual and developmental disabilities are considered an at-risk population. All persons who provide either paid or volunteer services to adults and children with intellectual and developmental disabilities must pass a criminal history background check before you can start work and get paid.

Applicants must complete the Basic Training Course, pass the provider test, meet experience and training requirements, and participate in a scheduled local orientation prior to licensing as a foster care provider.

If you are applying to become a licensed Adult DD Foster Care provider, you must study the online training videos.

Once you have thoroughly studied the training videos, please contact us at ddlicensing@clackamas.us regarding testing.

Child Foster Care

If you are interested in learning more about becoming a certified child foster care provider, please contact Clackamas County Developmental Disability Foster Care Licensing at ddlicensing@clackamas.us or 503-650-5669 to complete the application process.

Community Action Board (CAB)

The Community Action Board is an advisory group that advises Clackamas County Social Services Division on their Community Action Agency programs for low-income persons. Members are appointed by the Clackamas County Board of County Commissioners. The group advocates both locally and at the state level on issues related to low-income individuals and households.

Meetings are the first Wednesday of each month, 7:30 a.m. to 9 a.m. at the Public Services Building, 2051 Kaen Road, Oregon City, room 255.

For information or to get involved, please contact Sean Wells, 971-201-6181, swells@clackamas.us.

Aging Services Advisory Council (ASAC)

The Aging Services Advisory Council is an advisory group that meets monthly to advise Clackamas County Social Services Division on their programs and services for seniors and persons with disabilities. Members are appointed by the Clackamas County Board of County Commissioners. The group advocates both locally and at the state level on issues related to aging. The Advisory Council provides input on a number of issue of importance to older adults, including nutrition, transportation, and emergency preparedness.

Meetings are held on the third Monday of each month, 10 a.m. to noon. Members can participate via zoom, or in person at the Public Services Building.

For information or to get involved, please contact Sean Wells, 971-201-6181, swells@clackamas.us.

Veterans Advisory Council (VAC)

The Clackamas County Veterans Advisory Council advises the Clackamas County Board of Commissioners and the Department of Health, Housing and Human Services on all matters relating to the provision of services to veterans, their families and dependents, ensuring that the needs of veterans, their families and dependents are recognized and addressed in a timely manner. Veterans Advisory Council also makes recommendations regarding current issues affecting veterans, their families and dependents.

For information or to get involved, please contact Sean Wells, 971-201-6181, swells@clackamas.us.

Developmental Disabilities Advisory Council

The Developmental Disabilities Advisory Council is comprised of individuals in service or family members of individuals in services, one advocate, and no more than three providers of developmental disabilities services. Members of the council are residents of Clackamas County, have work interests in, or a family member eligible for services in Clackamas County. The DD Advisory Council advises the DD Program Managers in planning, reviewing programs and initiatives and recommending policy for developmental disabilities program areas.

The council meets 8 times per year. All are welcome at the meetings.

Desired skills include an ability to be a part of public process, a capacity to problem-solve and to work constructively within a group setting.

For information or to get involved, call Amy Butler at 503-502-4718 or email her at abutler@clackamas.us .

Main Number
503-655-8640

Intake and Eligibility
503-557-2824

Report Abuse or Neglect
855-503-7223

The Clackamas County Community Developmental Disabilities Program serves eligible children with Intellectual and/or Developmental Disabilities that live in Clackamas County.

Our children's case management team coordinates many services, including providing information and referrals for helpful services, in-home support, residential services, and transition to adulthood.

Services are also available for adults.

Our Services

The services available to children and their families depend on their specific support needs. The service coordinator works with the child and their family to determine individual support needs.

See if your child is eligible.

Additional Resources

• Children's Foster Home
• Children's In-Home Intensive Services (CIIS)
• What is the Children's Extraordinary Needs Program?
• What is PMDDT?
• Where can I apply for Oregon Health Plan?
• How do I become a PSW? 
• Where can I find information about behavior supports?
• I/DD Services and Eligibility

What we do

We provide low income residents:

• Assistance paying for heating with electricity, natural gas, oil, propane, wood or pellets.
• Assistance paying for cooling with electricity.

For more information, please contact the Utility Support Program directly at 503-650-5640.

Who we serve

How to apply

You can request an application by providing us your contact information at the form below, or by calling 503-650-5640. We'll send you a prepaid envelope for you to fill with your application, as well as copies of related documents. Don't forget to sign and date your application before sending it back.