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Social Services
Social Services
Social Services
Personal Support Worker (PSW) and Administrative Support
Personal support workers help children and adults with intellectual or developmental disabilities who receive Medicaid in-home services through Oregon's Office of Developmental Disabilities Services. The Admin Team provides support to the individuals, individuals with developmental disabilities, their families, and support providers.
Agency Contact Information
Clackamas County Developmental Disabilities Program (CDDP)
Email (Timesheets): PSWtimesheets@clackamas.us
Email (Enrollment): PSWEnrollments@clackamas.us
Phone: 503-650-5703
Note: We make every effort to respond within the same business day. If we are unavailable, we will respond to you within one business day. Our offices are closed on Fridays.
Which Agency Does What?
It can be confusing in your role as a PSW to interact with many different organizations. Here is what each organization does:
We are your first contact with any questions you may have regarding services, eligibility, PSW and EOR enrollments, and eXPRS time entry.
A state level office, they control funding, rules, and services throughout the State of Oregon, and contract with us to implement the program within our county.
Phone: 1-844-874-2788
PSW.Enrollment@odhsoha.oregon.gov
The state's online payment and time processing system
Phone: 844-874-2788
info.eXPRS@odhsoha.oregon.gov
A private organization that ODDS contracts with to manage PSW payroll, PPL issues PSW paychecks, W-2s, tax information, etc. on behalf of ODDS.
Phone: 888-419-7705
PPLORFMAS-CS@pplfirst.com
PPL's BetterOnline™ web portal
A division of the Oregon Department of Human Services (DHS) which supports PSWs by defining qualifications, managing the registry, providing training, etc.
Phone: 877-624-6080
ohcc.customerrelations@odhsoha.oregon.gov
Training, benefits, union membership, and hazard pay.
Phone: 1-844-503-7348
CarewellSEIU503Benefits@RISEpartnership.com
contact@SEIU503.org
Service Provider Resources
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Foster Care Provider Support
Information for foster care providers.
Adult Foster Care
Adult foster homes provide necessary care for adults (18 years and older) with intellectual and/or developmental disabilities while allowing the individual to be as independent as possible. This goal is reached through a partnership between the provider, the individual, their legal representative (if applicable), and the Clackamas County Disabilities Program (CDDP) service coordinator.
Adult foster home providers provide meals, transportation to appointments and other activities, medication management, assistance with activities of daily living, personal care, mobility and household activities. Support is also provided for behavioral challenges, implementation of nursing care, behavior support and individual support plans.
For more information on adult foster care, visit the ODHS website.
Child Foster Care
Child foster care homes provide 24-hours of support and services in a home setting for children with intellectual and/or developmental disabilities. The goal of children's foster homes is to provide necessary care and support while emphasizing effective child-rearing practices to enable a child placed in the foster home to grow, develop and build positive personal relationships and self-esteem. This goal is reached through a partnership between the provider, the child, the child's legal representative and the Community Developmental Disabilities Program (CDDP) service coordinator.
Child foster home providers provide meals, transportation to appointments and other activities, medication management, assistance with activities of daily living, personal care, mobility and household activities. Support is also provided for behavioral challenges, implementation of nursing care, behavior support and individual support plans.
For more information on child foster care, visit the ODHS website.
Licensing
Email DDlicensing@clackamas.us or call 503-650-5669 with any questions.
Please see the ODHS websites for more information:
Forms
Having problems opening some state forms? This video and support page will help.
Additional Resources
- AFH OAR
- CFH OAR
- Provider Profile and Vacancy list
- ODDS Transmittals
- Behavior Intervention OAR
- Professional Behavior Services OAR
- General Definitions and Acronyms
- Oregon Fire Code
- Approved Training Website
Newsletters
2025: Jan.
2024: Jan. | Feb. | April | May | July | Aug. | Oct. | Dec.
Becoming an Adult/Child Foster Care Provider
If you are interested in learning more about becoming a certified foster care provider, please contact Clackamas County Developmental Disability Foster Care Licensing at ddlicensing@clackamas.us or 503-650-5669 to complete the application.
I/DD Adult Foster Home Requirements
I/DD Child Foster Home Requirements
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Adult 24-Hour Residential Care
Adult 24-hour residential programs provide training and support in community homes. They serve adults (18 years and older) with intellectual and/or developmental disabilities who require 24-hour support, supervision and training. Programs provide an array of services for one to five adults per home.
All 24-hour residential programs in Oregon are required to use the Individual Support Plan System, which defines the support services to be provided.
For more information on licensing Adult 24-hour Residential Programs, visit ODDS Licensing.
Forms
Having problems opening some state forms? This video and support page will help.
- Action Plan
- CFH Safety Plan template
- Financial Plan
- ISP Support document training
- Person Centered Information*
- Protocol: Aspiration/Choking
- Protocol: Constipation
- Protocol: Dehydration
- Protocol: General
- Protocol: Seizure
- Provider Risk Management Strategies*
- Vacancy Reporting Flyer
- Vacancy Reporting form
- Vacancy Reporting instructions
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Residential Provider Support
Clackamas County provides residential services to both adults and children. Residential services include 24-hour residential homes for adults, foster care homes for both children and adults, and supported living services for adults.
This webpage is a resource for providers of intellectual and/or developmental disabilities residential services.
Providers of adult 24-hour residential services can find resources here.
Providers of adult and children's foster care services can find resources here.
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Services for Adults with Developmental Disabilities
Main Number
503-655-8640
Intake and Eligibility
503-557-2824
Report Abuse or Neglect
503-557-2874
The Clackamas County Community Developmental Disabilities Program serves eligible adults with Intellectual and/or Developmental Disabilities that live in Clackamas County.
Our Services
IDD Choice Advising
We support your choices to determine where you wish to live, the care you receive, and how you spend your days.
Choice of Case Management Entity
If you are 18 years old or older and do not access residential services, you may be able to choose who coordinates your case management services.
Case Management entity choices are:
- A Services Coordinator with Clackamas County I/DD or
- A Personal Agent from a Support Services Brokerage
The video Choosing a Case Management Entity in Oregon may help you choose.
Individual Support Plan (ISP)
An ISP is crafted based on an individual's health and safety needs, interests, choices, and goals. The Service Coordinator works closely with the individual and their support network to help them develop and progress toward their identified goals including aspirations, community integration and employment.
In-Home Support Services
In-home services provided by a Support Services Brokerage or Clackamas County I/DD helps individuals get the care they need to live in the home of their choosing or with their loved ones. Types of support services include attendant care, relief care, chore services, environmental modifications, and behavior supports.
Residential Services
Residential services delivered in neighborhood foster or group homes to people who require 24-hour care, supervision, and support.
Day Support Services
Day Support programs provide support to encourage and engage people in activities in a variety of community settings.
Employment Services
Employment programs help people learn skills and gain experience to access community-based jobs.
Transportation Services
Transportation services provide travel assistance for people in getting to work and essential places in their communities.
Additional Resources
- Where can I apply for Oregon Health Plan?
- My Brokerage, My Choice
- How do I become a PSW?
- Where can I find information about behavior supports?
- I/DD Services and Eligibility
- 211 info
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Eligibility for People with Intellectual or Developmental Disabilities
Are you eligible for Developmental Disabilities services?
Main Number
503-655-8640
Intake and Eligibility
503-557-2824
Before a person can receive services through the Developmental Disabilities program, they must complete an intake process and be determined eligible. To refer yourself or someone else, please complete this online referral form, call, or email us.
Visit our online referral form
What is a Developmental Disability?
Developmental Disabilities can begin at birth, during childhood, or young adulthood. These conditions are likely to be lifelong, and significantly impact an individual's daily functioning or their ability to learn.
Developmental Disabilities include, but are not limited to, the following conditions: Intellectual Disability, Autism Spectrum Disorder, Cerebral Palsy, Down Syndrome, Traumatic Brain Injury, Epilepsy, Fetal Alcohol/Drug Spectrum Disorders, certain chromosomal and genetic disorders, and other neurological conditions.
What conditions are not considered Developmental Disabilities?
Conditions such as mental or emotional disorders, sensory impairment (vision/hearing), substance use disorders, personality disorders, learning disability, and ADHD are not considered qualifying developmental disability diagnoses.
Need more information?
To learn more about qualifying conditions, eligibility criteria, or how to apply, please contact us so we can help. You can also visit this ODHS website.
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