Assessment & Taxation Specialist 1

Department: Assessment & Taxation
Salary Range: $ 22.893027 - $28.810215/hour
Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Job Introduction

The Clackamas County Assessor's Office is seeking detail-oriented and positive individuals to work in the Assessment and Taxation Department on a temporary basis as Assessment & Taxation (A&T) Specialist 1s. This fast-paced, public service environment demands accuracy, excellent customer service, and effective communication skills.

A&T Specialist 1s provide customer service via telephone and in person regarding Assessment and Taxation records in accordance with department procedures, regulations, and laws governing real and personal property. In addition to customer service, incumbents will do the following types of work. Accept applications and other documentation, enter information into computerized records, review documents for errors, handle cash and receipt payments, file and scan documents for archiving, and provide support to lead workers in a variety of complex record-keeping tasks in support of the compilation of assessment and tax rolls that maintain property records.

This position requires skills to effectively use personal computers, software applications, and office equipment. Accuracy with business math, English composition, cash handling, and data entry (alpha and numeric) are required. This position also requires effective oral and written communication skills and the ability to work well in a team environment.

Roles and Responsibilities

Duties may include but are not limited to the following:

• Provides customer assistance and information; receives requests and questions from the public, other County departments and related business agencies via telephone, in person and on-line; forwards, processes and answers questions regarding assessment and taxation department procedures and regulations according to established guidelines, regulations, instructions and statutes; assists customers with questions regarding information contained in the assessment and taxation records such as property values and taxes.
• Receives and verifies that required documents accompany a variety of applications or returns; locates property on a map or in a database; researches and retrieves archived information; prepares and copies requested public service documentation such as maps, deeds, appraisals, and summary sheets.
• Codes and enters data in a variety of software applications regarding change in ownership or mailing address, and inventory and characteristics for real or personal property. 
• Cashiers and receipts property tax payments in database software; collects and receipts fees or payments for a variety of charges; prepares bank deposits; balances cash drawer.
• Maintains and retrieves files for a variety of records; scans, identifies and files documents; opens and distributes mail to appropriate staff or work section.

Minimum Qualifications

• A minimum of one (1) year of relevant experience that would provide the required knowledge and skills to perform the responsibilities of this position.
• Education may not substitute for the required relevant experience.
• At least one (1) year of experience in customer service (this includes face to face and by phone).
• At least one (1) year of work experience retrieving and entering data in a proprietary computer system.
• Experience using Microsoft Office Suite.
• Basic math and arithmetic skills.

Schedule

This position is included in the County's alternate workweek program, working up to 37.5 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. 

This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.

How to Apply

• Please complete the Clackamas County Temporary Application and a resume and cover letter (limited to one page)
• Submit to Melissa Coy at mcoy@clackamas.us with "ATTN: A&T Specialist 1" in the subject line
• Position will be open until filled. First application review date will be Monday, July 29 at 5:00 PM
• If requesting veterans' preference points under eligibility criteria of ORS 408.230-408.235, please submit supporting documentation to jobs@clackamas.us. When submitting documentation please reference the posting job title and department in your email.

For more information, please feel free to reach out to Melissa Coy at mcoy@clackamas.us.