Water Environment Services

Water Environment Services

WES Education

Help us protect the sanitary sewer system

Wipes, paper towels and other "unflushables" can create a sewer backup in your home. Flush only toilet paper and protect your home, the sewer system, and the environment.

When it comes to deciding what to flush down the toilet, Stick to the three P’s: pee, poo and toilet paper.

Fats, oils and grease (FOG) are found in common foods and food ingredients such as meat, fish, butter, cooking oil, mayonnaise, milk, gravies, sauces and food scraps.

Cleaning out your medicine cabinet? Don’t flush old or unwanted medications down the toilet or drain.

Help us protect the watersheds

Although convenient for cleaning surfaces and equipment, pressure washing can send dirty runoff into the storm drain system. 

Trash on the ground can pollute our waterways. Here's how you can help.

Prevent polluting our streams and underground drinking water supplies.

Learn from KPTV Meteorologist Mark Nelsen in this friendly video reminder from WES, KPTV and our other Clean Water Partners.

Clackamas County has almost 100,000 dogs of all shapes and sizes. The FDA estimates that a dog excretes 0.75 pounds of waste per day. That adds up to nearly 13,000 tons of pet waste in our county per year! 

Keeping your lawn free of weeds involves many choices — some are hazardous to our families, pets and waterways.

Heavy rains and fall leaves can cause high water and increase pollutants reaching our streams and rivers.

The following best management practices are recommended to prevent water pollution at apartment complexes and multi-family housing unit.

Ask your landscape maintenance contractor to use these best management practices to help protect our waters, our environment and those you love.

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BMP Sizing Tool

WES, in cooperation with other local jurisdictions, has developed a BMP Sizing Tool to assist developers in meeting flow duration matching requirements customized to Clackamas County conditions. The Tool sizes facilities so that post-development peak flow durations will match the pre-development peak flow durations ranging from 42% of the 2-year to the 10-year flows, as determined by HSPF continuous rainfall model simulation.

The BMP Sizing Tool automates some of the required calculations to support BMP sizing and design for a specific set of stormwater management facility types (See Section 9.0 of User's Guide).

Responses to frequent BMP Sizing Tool questions can be found in Appendix A of the User's Guide, including:

  • Rain gardens, stormwater planters, vegetated swales, and infiltrators are referred to as LID facilities. The BMP Sizing Tool uses different methods for sizing LID facilities (Section 9.2) and detention ponds (Section 9.3).
  • If there are multiple types of post-development surface covers on the site, each of the areas should be delineated separately and entered separately in the BMP Sizing Tool under the Discharge Management Areas tab. 
  • Predevelopment surface conditions should reflect historical conditions (i.e., grass or forest). Even when the pre-development condition is impervious surface, it should be included in the BMP Sizing Tool as grass or forest.
  • The BMP Sizing Tool sizes facilities to manage the 10-year peak flow (based on continuous simulation.) However, WES design standards require conveyance systems to be sized for the peak flow from a 25-year, 24-hour design storm.
  • The BMP Sizing Tool is based on LID principles, including the concept of prioritizing small, distributed surface vegetated facilities. As a guideline, it is recommended that the area draining into a single BMP facility should not exceed approximately 10 acres.

Resources

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Watershed Health Education Program

The Watershed Health Education Program educates youth about the importance of protecting our watersheds. The program makes it possible for local teachers and their students to get out of the classroom and into the field, where they gain hands-on experience making assessments, restoring streamside habitats, and studying the factors that determine healthy rivers and streams. These students then share their knowledge with friends, family and the broader community through presentations and activities, making an even bigger impact on protecting public health and the environment. WES works with partners to educate K-12 students in our community, and some projects span multiple years. To learn more about this program and projects, please contact Gail Shaloum at gshaloum@clackamas.us.

Educational Opportunities

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Report a Spill, Leak or Sewer Odor

Report problems such as a sewer spill, illegal dumping into a storm drain or sewer odor from our facilities.

Spill or Leak
Monday to Thursday
7:30 a.m.-12 p.m. & 1 p.m.-5 p.m.
Call 503-742-4567 or email wescustomerservice@clackamas.us
Emergency situation? Please use our phone numbers.
Weekends and after hours503-655-8211
Please include the following information:
  • Address or nearest cross street
  • Description of problem
  • Your name
  • Your contact information, including phone number and email address
Sewer Odor
Monday to Thursday
7:30 a.m.-12 p.m. & 1 p.m.-5 p.m.
Call 503-742-4567 or email wescustomerservice@clackamas.us
Emergency situation? Please use our phone numbers.
Weekends and after hours
  • Tri-City Water Resource Recovery Facility
    503-557-2899
    (Oregon City and Gladstone)
  • Kellogg Creek Water Resource Recovery Facility
    503-557-6367
    (Milwaukie)
  • Hoodland Water Resource Recovery Facility
    503-742-4547
    (Welches)
Please include the following information:
  • Date and time the odor was present
  • Description of the odor condition
  • Location relative to the plant site

Your name and contact information will be considered to be submitted in confidence, and the county will not disclose your name or contact information except as required by law.

Thank you for helping us to protect public health and the environment!

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Industrial Pretreatment

Our staff inspects the industrial pretreatment processes of businesses to eliminate illegal discharge of harmful chemicals into the sewage treatment process and collects wastewater samples to ensure industrial compliance with federal and state environmental regulations and local sewer ordinances.


WES Source Control

In addition to the federal and state-mandated Industrial Pretreatment Program, our Industrial Permits Division also administers other programs. These other programs include:

  • Septage receiving
  • Extra-strength billing
  • Restaurant fats, oils and grease (FOG) reduction
  • Illicit discharge investigation
  • Surface water sampling
  • Temperature monitoring
  • Mercury minimization activities

Industrial Pretreatment

Permitted Industrial User Determination

Industries who meet the criteria to require permit coverage as a Permitted Industrial User.
If the answer is yes to any of the questions below, your business meets the criteria to apply for an receive an Industrial Wastewater Discharge Permit:

  • Does discharge require pretreatment to comply with federal, state or local discharge limitations?
  • Does the industry discharge more than 30 lbs. of BOD (Biochemical Oxygen Demand) or TSS (Total Suspended Solids) in any given day?
  • Does discharge exceed 350mg/L of BOD or TSS per day?
  • Does discharge exceed 10,000 gpd?
  • Does discharge require more than 20mg/L of Cl2 (Clorine) at the treatment plant?
  • Does discharge contain any hazardous substances?

If the answer is no to all of the above questions, the industry does not meet the criteria that requires permit coverage and is not a Permitted Industrial User. However, WES Rules and Regulations still apply to business operations and their wastewater discharge.
 

Significant Industrial User Determination

Industries who meet the qualifications as a Significant Industrial User.

First, if your industry does not meet the criteria to be a Permitted Industrial User, the questions below do not apply.
If the answer is yes to any of the questions below, your business meets the criteria to be classified as a Significant Industrial User:

  • Is the Industry a Categorical Industry User?
  • Does Process Wastewater discharge exceeds 25,000 gpd (gallons per day)?
  • Does the Industry process waste makes up 5% or more of the average dry weather hydraulic or organic loading?
  • Is there reasonable potential from the Industry’s discharge to adversely affect the plant operation?

If the answer is no to all of the above questions, the business may be a Permitted Industrial User. Please see Permitted Industrial User Determination.

Pollution Prevention Academy

WES’ Pollution Prevention Academy is a free, voluntary program designed for the staff of commercial and industrial customers located in WES’ wastewater and stormwater service areas. In 2026, the Pollution Prevention Academy covered 4 topics focused on compliance with local regulations and permits. 
 

Fats, Oil and Grease

Septage Receiving

Contact Us
Department Staff
Jim Conrad
Environmental Programs Coordinator
503-557-2831
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Local Discharge Limits

Local Discharge Limits are specific rules that businesses must follow when they send wastewater into the sewer system. These limits help keep the treatment plant running safely and smoothly, protect workers, and prevent harmful pollutants from reaching the Willamette River. They also help ensure that treated waste can be disposed of properly and that plant operations are not disrupted.

Local Discharge Limits are one of several tools used by WES’ Industrial Pretreatment Program to meet requirements set by the Oregon Department of Environmental Quality (DEQ).

PollutantLimit (expressed as a daily maximum in mg/L)
Arsenic0.16
Cadmium0.24
Chromium2.77
Copper3.38
Lead0.81
Mercury0.0035
Nickel2.45
Silver0.43
Zinc2.61
 
Cyanide, total1.20
Total Toxic Organics2.13
 
Oil and Grease (total)100
Oil and Grease (non-polar)100
Oil and Grease (polar)300
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