Resolution Services

Thank you for choosing to mediate with Resolution Services. Please review this document for essential information.

Your mediator is:
Emily Shannon (she/her)
eshannon@clackamas.us
971-291-9833

Before your appointment:

1. Review our orientation materials.
2. Sign the Consent for Services and Confidentiality Agreement. This will be emailed to you a few days before your mediation and you will be able to sign electronically.

At the time of your appointment:

1. Your mediation will be held remotely via Zoom.
   • To join by computer, smartphone or tablet, use this link: https://clackamascounty.zoom.us/my/emilyshannon
   • Dial either 1-253-215-8782 or 1-669-900-6833 enter Meeting ID 503 650 5652 when you are prompted.
   • If you have not used Zoom before, you will be prompted to download the Zoom application which is quick and free.
2. If applicable, pay for “Family Law Mediation” through the Online Payment Portal and forward your email confirmation to eshannon@clackamas.us. A reminder that the cost for your mediation session is $187.50, or $93.75 per person. If you have any questions, feel free to check in with your mediator at the start of your appointment.

If you need to reschedule this appointment:

• Email your mediator and copy the other party to request a cancellation.
• Coordinate again with each other to select a new appointment time via this scheduling link.
  • In the description box, please indicate that you are rescheduling and tell us the time and date of the session you are cancelling.
  • If you have already had one or more sessions, please choose the same mediator you have been working with.
• Please comply with our 48 hour cancellation policy.

Thank you for choosing to mediate with Resolution Services. Please review this document for essential information.

Your mediator is:

Cory Mathews (he/him)
CoryMat@clackamas.us
503-314-9949

Before your appointment:

1. Review our orientation materials.
2. Sign the Consent for Services and Confidentiality Agreement. This will be emailed to you a few days before your mediation and you will be able to sign electronically.

At the time of your appointment:

1. Your mediation will be held remotely via Zoom.
   • To join by computer, smartphone or tablet, use this link: https://clackamascounty.zoom.us/my/corymathews
   • To join by phone, dial either 1-253-215-8782 or 1-669-900-6833 enter Meeting ID 503 650 5653 when you are prompted.
   • If you have not used Zoom before, you will be prompted to download the Zoom application which is quick and free.
2. If applicable, pay for “Family Law Mediation” through the Online Payment Portal and forward your email confirmation to CoryMat@clackamas.us. A reminder that the cost for your mediation session is $187.50, or $93.75 per person. If you have any questions, feel free to check in with your mediator at the start of your appointment.

If you need to reschedule this appointment:

• Email your mediator and copy the other party to request a cancellation.
• Coordinate again with each other to select a new appointment time via this scheduling link.
  • In the description box, please indicate that you are rescheduling and tell us the time and date of the session you are cancelling.
  • If you have already had one or more sessions, please choose the same mediator you have been working with.
• Please comply with our 48 hour cancellation policy.

Your payment was not completed and has not been made. Please contact us if you need assistance at 503-655-8415. 

An issue was encountered. Please go back and try again.

If you continue to receive this message, please contact us at ts-webteam@clackamas.us.

Your intake information has been submitted. If you and the other party have each completed Family Law Orientation, you may contact our office to schedule your first mediation session. When you call, please be ready with some dates and times that work for both parties. You can reach our office at 503-655-8415.

Thank you for choosing Resolution Services as your alternative dispute resolution provider.