Water Environment Services

Water Environment Services

Waterway Cleanup Series Wrap-Up at High Rocks Park

Join SOLVE and Clackamas Water Environment Services for the wrap-up event of the Waterway Cleanup Series. We are looking for volunteers like you dedicated to making a meaningful impact and help us clean up High Rocks Park.  

We will be meeting up on the pedestrian bridge crossing the river. This is located right next to the Gladstone DMV so if you're not sure how to get there follow the signs for the DMV.

Wastewater overflow near Zigzag Ranger Station

At approximately 8:30 A.M., April 30, 2026, Clackamas Water Environment Services (WES) discovered a wastewater overflow along the shoulder of HWY 26 near the Zigzag Ranger Station.  

WES personnel have cleared the pipe blockage and stopped the overflow. Crews are finishing cleanup activities and have posted temporary signs to avoid contact with the water in the immediate area for the next 24 hours.

The Oregon Emergency Response System (OERS) has been notified.
 

Updating WES Autopay Online

First, go to Clackamas Water Environment Services Utility Billing

  1. Once on the site click the ‘Sign In/Register’ button in the upper right hand corner of the window.
     top of the utility billing page
  2. On the login screen enter your email and password and click the ‘Login’ button. If you’ve forgotten your password instead click on the ‘Forgot Password?’ link.
    login screen
  3. Once you’ve logged on click on the ‘Manage auto pay’ button on the right side of the window.
    WES Account screen highlighting the ‘Manage auto pay button’
  4. On the manage auto pay page, click the three vertical dots next to the draft date under the ‘Enrolled’ heading and then click the ‘Update Payment Info’ button in the drop down that appears.
    showing where to find the Update Payment info
  5. On the ‘Update auto pay’ page click the ‘Payment day’ drop down and select a new date. The site will no longer allow you to select a day later than the 20th to ensure your account does not accrue late fees or penalties.
    Payment day drop down menu
  6. Once a new day has been selected you will have to reenter your credit card’s security code and then click on the ‘Update info’ button.
    select the Update info button
  7. The draft date on the main ‘Manage auto pay’ page should now reflect the newly selected date. You will also receive an email notifying you of the change. 
    confirming enrollment and showing the draft date
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Understanding your bill

  1. Account Info - account number, service address, name, how much you owe and when it’s due
     shows where on the bill to find account number, service address, name, how much you owe and when it’s due
  2. Account Summary - prior balance and account activity
    shows where on the bill to find the account summary
  3. Current Charges - detailed breakdown of current charges 
    • Sanitary Sewer - Residential customers are billed a standard rate per-dwelling unit. Commercial and institutional sewer rates are based on a 12-month water consumption average
    • Surface Water - Surface water rates are billed on impervious surface area with 2,500 square feet equaling 1 unit
    • On-Site Maintenance - On-site maintenance fees are billed to residents in subdivisions where additional detention is required
    • Right-of-Way Fee - These fees are charged by your city when utilities provide services within its streets 
      shows where on the bill to find current charges broken down by service
  4. Message Center - important account information, news or announcements
    shows where on the bill to find news from WES
  5. Contact Us - flexible options to help you reach us 
    shows where on the bill to find WES contact information
  6. Last Payment Detail - date received and amount of your last payment 
    shows where on the bill to find last payment details
  7. Ways to Pay - choose from our many easy payment options
    shows where on the bill to find ways to pay including, automatic payments, online, by phone, by mail, and in-person
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9th Annual WES-SOLVE Waterway Cleanup Series Kick-off Event

Join us at the 9th Annual WES-SOLVE Waterway Cleanup Series Kick-off Event along the Willamette River next month. SOLVE provides high-vis vests, trash bags, gloves, and trash pickers. Bring a pair of comfortable closed-toed shoes and you’ll be ready to go.

Last year, 1,696 volunteers helped us remove more than 30,000 pounds of trash from Clackamas County’s waterways and natural areas.

Learn more and register!

Water Pollution Prevention A Guide for Property Managers

The following best management practices are recommended to prevent water pollution at apartment complexes and multi-family housing units.

Report Spills 

Report spills and inappropriate discharges of wastewater into the storm system by calling WES: 503-742-4567. For significant hazardous material spills, call 9-1-1, and ask the dispatcher to notify WES.

Maintain Storm Drains 

Property owners are responsible for maintaining storm drains and stormwater facilities (swales, ponds, etc.) on their property. Clackamas County Water Environment Services (WES) Storm Drain Cleaning Assistance Program (SCAP) offers low-cost storm drain cleaning:  www.clackamas.us/wes/swm#stormdrain

Waste Management 

Uncovered solid waste, recyclables, and chemicals can be sources of stormwater pollution. Please cover or move these materials inside. Sweep and pick up additional debris instead of hosing or pressure washing pollution into the storm system.  

Pick Up Dog Waste 

Dog poop that is left on the ground can wash into storm drains and contaminate our streams and rivers. Please consider providing a dog waste bag dispenser with biodegradable bags to encourage tenants to pick up waste immediately and dispose of in a garbage can. 

Paints & Stains 

Store all chemicals in closed containers and clean up all spills immediately. Use ecofriendly paints and stains. Look for products that do not contain zinc, copper, or other pollutants, which enter the environment with stormwater runoff. Select safer choice products: www.epa.gov/saferchoice/products

Wash Vehicles Off-Site 

Stormwater systems in this area drain to the nearest creek or river. Please don’t wash vehicles in parking lots or streets. Encourage tenants to use a commercial car wash that recycles water and discharges to the sanitary sewer.

Stormwater Management 

To reduce the amount of pollution entering our rivers and streams, slow down your stormwater and allow for water infiltration into the soil. Go the extra mile: Install a rain garden or parking lot swale to infiltrate stormwater on-site. 

Avoid Zinc & Copper 

Treating moss with zinc and copper products creates runoff that is harmful to aquatic life. If using chemical controls, pick a safer product for people and the environment by visiting www.growsmartgrowsafe.org

Use Natural Controls to Manage Moss 

  • Reduce shade by pruning branches 
  • Use a stiff bristled brush or broom to remove moss 
  • Correct acidity problems with lime after soil test 
  • Correct drainage problems 
  • Avoid pressure washing when possible
  • Avoid powdered soaps during rainy season 
  • If using chemical controls, disconnect downspout to retain roof runoff onsite

For more information and free technical assistance  Contact us at: 503-742-4567

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Kellogg Creek Bioblitz

Help the North Clackamas Watersheds Council to document the plants, birds, insects, and other wildlife that are currently present in and around the soon-to-be restored Kellogg Creek. We will meet at 9:30 in the back parking lot of the Milwaukie Presbyterian Church. Surveys take place from 10 am – Noon, with a celebration and free lunch provided by the Council afterwards!

Register

3-Creeks BioBlitz

Volunteers will be gathering data on birds, plants, fungi, amphibians, and whatever else we can find. This is a special opportunity to safely explore this beautiful natural area, which is typically closed to the public. There will be opportunities to learn more about the restoration work in progress at this site, and hopefully see some wildflowers, and observe signs of urban wildlife!

Learn more

Register